DeskClone AI Docs

Everything you need to set up, configure, and get the most out of your AI support agent.

Overview

Set up your AI support agent in under 15 minutes - from signup to your first resolved conversation

Give your DeskClone agent its personality and learn what each configuration tab does

Add and organize the content your DeskClone agent answers from - the foundation of good answers

Bring existing content into your knowledge base from files, Google Drive, Notion, a website, or email - the AI cleans it up for you

Give your DeskClone agent actions beyond answering - built-in tools, custom APIs, connection presets, and MCP servers

Optional fine-tuning - stopping conditions, response tuning, and custom instructions for power users

Add the DeskClone chat widget to your website so visitors can get instant AI-powered support

Turn email, forms, and widget hand-offs into tickets so every support request lands in one queue

Track, investigate, and resolve support tickets with DeskClone's AI-powered assistance

Review what visitors ask, see how your agent is doing, and use the signals to keep improving

Organize your support by the companies you serve and the people you talk to

Invite teammates to DeskClone, assign roles, and control what each person can see and change

Manage your organization, invite team members, understand your plan, and track usage

Notifications, security, embeddable tools, and partnerships - the rest of your Settings

Solutions for common issues with the widget, email connections, imports, and agent responses